eCase®: One Platform, Many Solutions
ADAPTIVE CASE MANAGEMENT
Every business has a class of problems or practices that require coordination of knowledge, content and people to achieve an outcome—from processing a customer request to leading an investigation or managing inventory.
Adaptive Case Management is an active approach to solving these challenges. With flexibility at its core, adaptive case management puts the power in the hands of the business user to manage processes in a nimble, collaborative way.
eCASE is our solution to Adaptive Case Management – built with the Federal government in focus, eCASE is FedRAMP and DISA Level 2 certified.
Speeds application creation and adoption via configuration over coding and out-of-the-box features.
Reduces development, testing, ongoing maintenance costs, and C&A recertification costs via single platform.
Features a consistent interface between apps, which speeds user training and adoption.
Lowers risks with pre-built platform.
High degree of configurability provides flexibility to meet changing regulations or policy.
Scales to meet enterprise requirements.
- Customizable web-based user interface
- Drag and drop
- Prebuilt Intelligent forms
- Visual tools for configuration
- Build your own intelligent forms
- Adaptive workflows
- Tab system allows less scrolling
- Link cases, people, and documents