The Technology Four-Leaf Clover

The Technology Four-Leaf Clover

In honor of St. Patty’s day let’s look at what a four-leaf clover and a balanced information management system have in common. Just like the coveted four-leaf clover, technology systems you rely on need to be multifaceted.

The four sides to consider when looking at an enterprise content or enterprise information management technology system (or really any system) in today’s market are:

Security: Ensure your granular, automatic security policies are in place. Avoid backdoors to your data and safeguard with encryption both in transit and at rest. Apple is currently fighting the government on backdoor accessibility and the repercussions will be huge for the tech industry. If there is a backdoor… who, besides the government, can access it? If your information is not stored securely in a cloud based environment with backups, you are making yourself susceptible to attack.

Control: Technology in the workplace revolves around permissions, accessibility, and processes. You must control all aspects of a system for it to meet the unique demands required by your business. With an Enterprise Content Management system you should be able to “…quickly find, protect, share and archive vital information assets” anywhere at any time. This includes offline, on your mobile devices, and in the field.

Return on Investment (ROI): With a good system this should happen almost automatically. Do your homework on how the system will benefit your company in the short and long term; for instance, in the case of EIMs and ECMs, you should not just look at ROI as money but also time. What you gain in productivity when your employees have an easy to use system that allows them to quickly find what they need, collaborate smoothly, automate business processes and always have the most up-to-date version of the file they need could be considered priceless.

Satisfaction: If you and your employees aren’t satisfied at the end of the project with how your system works you are in trouble. The most interesting system in the world might be the worst to navigate if usability wasn’t taken into account. With ECM/EIM’s, user adoption is crucial to satisfaction.  Make sure the vendor provides a step-by-step guide, training, and quality follow-on support. All in all, satisfaction occurs when you’ve chosen a system that is simple, trusted, powerful and reliable. Make sure you are able to demo the system before purchasing and truly explore all it can offer. If you can find a system with a 98% satisfaction rate you’ve got some Irish luck!

With Tagence, you’ve got a team that offers multiple systems that include all four sides of the technology clover. Our team is uniquely designed to help you both grow and maintain your business. Just like the mystical shamrock, Tagence is multifaceted.

Tagence is partnered with M-Files, FileFacets and Hewlett-Packard Enterprise, and can not only accelerate the adoption of new ECM tools in your business but can provide the right talent to pair with it. Our systems of choice all provide great security, control and ROI – and none of that matters if your system doesn’t work for your business.  We will take the time to understand your business and your processes to help you choose the right system for your needs. We will also work with you to ensure seamless transition and high rates of user adoption. Please contact us today to discuss how we can collaborate to drive productivity.

As the Irish saying says “As you slide down the banister of life, may the splinters never point the wrong way.”

p.s. For those of you who say four-leaf clovers don’t exist… You are wrong! They do and Freakonomics estimates there are 10,000 three-leaf clovers for every four-leaf and, according to tradition, four-leaf clovers bring good luck, especially if found by accident. In addition, each leaf is believed to represent something: faith, hope, love, and luck. Perhaps finding Tagence is just as good as finding a four-leaf clover.

 

Heidi ImageHeidi DesRosier-Mathis

As Tagence’s Social Media Emissary, Heidi works closely with the Marketing Department and upper management to design, develop and produce videos, literature, graphics and other content highlighting Tagence’s suite of products and services.