Suffolk County, NY
"Tagence visited our records storage facility and took the time to understand our system before suggesting improvements. With their help, we reorganized our shelf numbering system and created a workflow to allow remote offices to print their own barcode labels and request records pickup online."
Chris Naples, Suffolk County Supervisor Systems Analyst
NAMIC Insurance Company
NAMIC Insurance Company’s organizational structure presented unusual information governance challenges. Tagence worked closely with NAMIC’s management and users to implement an HP Records Manager (HP TRIM) solution that met those challenges, providing robust auditing and compliance capabilities without changing the fundamental way the business is run. The Tagence – HP solution drives document-based workflow efficiency and improves customer satisfaction while maintaining strict security and compliance standards.