Correspondence Management

eCase Correspondence, an enterprise correspondence solution, manages the capture, creation, approval, and delivery of secure and interactive correspondence for improved productivity and greater levels of customer satisfaction. Offering a central access point for handling correspondence and requests from emails, letters, phone calls, and other essential channels, eCase Correspondence streamlines correspondence from creation to archival, and accelerates communications handling and response times. Plus, eCase Correspondence is built on the eCase Platform, providing powerful case management tools to adapt to unique organizational workflows and terminology.