eCase®

eCase®: One Platform, Many Solutions

ADAPTIVE CASE MANAGEMENT

Every business has a class of problems or practices that require coordination of knowledge, content and people to achieve an outcome—from processing a customer request to leading an investigation or managing inventory.

Adaptive Case Management is an active approach to solving these challenges. With flexibility at its core, adaptive case management puts the power in the hands of the business user to manage processes in a nimble, collaborative way.

eCASE is our solution to Adaptive Case Management – built with the Federal government in focus, eCASE is FedRAMP and DISA Level 2 certified.

Key Benefits

Speeds application creation and adoption via configuration over coding and out-of-the-box features.

Reduces development, testing, ongoing maintenance costs, and C&A recertification costs via single platform.

Features a consistent interface between apps, which speeds user training and adoption.

Lowers risks with pre-built platform.

High degree of configurability provides flexibility to meet changing regulations or policy.

Scales to meet enterprise requirements.

Features

  • Customizable web-based user interface
  • Drag and drop
  • Prebuilt Intelligent forms
  • Visual tools for configuration
  • Build your own intelligent forms
  • Adaptive workflows
  • Tab system allows less scrolling
  • Link cases, people, and documents

Functionalitites

Workflow

Reporting & Analytics

Collaboration

Automation & Rules

Role-Based Security

Responsive UI

Content Management

Data Connectivity & Integration

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    US Department of Labor

    SOLUTION: INVESTIGATIONS

    Unified Investigative Solution: Consolidation of 4 legacy systems and integrated evidence tracking

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    Office of Inspector General

    SOLUTION: INVESTIGATIONS

    Unified Investigative Solution: Consolidation of legacy, stove-piped systems and numerous manual processes

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    US Department of Education

    SOLUTION: FOIA

    Enterprise-wide deployment of FOIAXpress® to streamline FOIA request processing

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    Office of Personnel Management

    SOLUTION: PLATFORM

    Awarded $24.1M, 5-year BPA for modernization and consolidation of legacy systems, including Federal Retirement and Correspondence

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    Customs & Border Protection

    SOLUTION: AUDIT

    Audit Planning & Tracking to further automate audit process. CBP current has Background Investigations and Correspondence deployed

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    Secretary of the Navy

    SOLUTION: PLATFORM

    Modernization of US Navy’s Medical Review Board system